Add another multifactor authentication device

Follow these steps if you’re already using multifactor authentication (MFA) and need to set it up on a second device. You can also select which device will be your main (primary) MFA device and remove devices you no longer use.

Before you start

You’ll need:

• a computer connected to the internet

• your existing device that has been set up with PingID

• the new device you want to set up with MFA.

If you ever see a request on your device when you're not trying to log in, it could be someone else with your password. If this happens, report it to Student Services urgently on 131 601.

PingID - Apple or Android App on your mobile device

1. Install the PingID app onto your phone from the App Store.
2. Use the PingID App to scan the QR code showing on your computer screen in the 'Add a new device' pop-up.
3. Detailed instructions to set up and manage MFA on your Apple or Android device can be found below.

Microsoft or Google Authenticator on your mobile device

1. Install the Authenticator you want to use on your mobile device.
2. On your computer, click on the 'Authenticator' option in the 'Add a new device' pop-up.
3. Detailed instructions on how to set up and manage MFA using Microsoft or Google Authenticator can be found below.

YubiKey

1. To add a YubiKey, select the 'YubiKey' option in the 'Add a new device' pop-up on your computer screen.
2. You will be prompted to insert your YubiKey into a USB Port. When the computer has detected it, you will be asked to hold down the 'y' button on the YubiKey.
3. Detailed instructions on how to set up and manage MFA using YubiKey can be found below.

Security Key

1. To add a Security Key, select the 'Security Key' option in the 'Add a new device' pop-up on your computer screen.
2. You will be prompted to insert your Security Key into a USB Port. When the computer has detected it, you will be asked to touch the button on your Security Key.
3. Detailed instructions on how to set up and manage MFA using Security Key can be found below.

If you need help setting up multifactor authentication, contact Student Services on 131 601.