Campus Closures: Great Lakes, Kempsey, Taree, Port Macquarie, Nambucca CLC, Wauchope campuses will be closed for classes from Wednesday 21 May 2025 until further notice. Updates are available here.
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Our enrolment and student portal is undergoing an important upgrade and will be unavailable from 7:00am until 10:00pm Saturday, 8 Mar 2025.
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- Password reset
Reset your password
If you forget your TAFE NSW account password, follow the steps below to reset it.
Please note you can only reset your password once every 24 hours using the self service option. After that you will need to call our helpline.
If you know your password but would like to change it, see how to Change a known password.
Before you start
If you have multifactor authentication set up, you’ll need access to your device. Otherwise, you’ll need access to the personal email account you used to set up your TAFE account. We’ll send you an email with a security code that you’ll need to reset your password.
Avoid account lockouts
To avoid your account locking, go into your wi-fi settings to remove or ‘forget’ and reconnect to the TAFE NSW wi-fi using your new password. Visit our Library services website to learn how to forget a wi-fi network on your device.
This will preventyour device from trying to connect to campus wi-fi using your old password next time you’re on campus.
If your account has locked, find out how to unlock your account.
We’re here to help
If you need help resetting your password, contact Student Services on 131 601.