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    Overview

    About this international course

    The Diploma of Community Services builds on your core competency, develops your specialised skills and equips you for a rewarding career in the community services sector.

    Learn to develop and implement service programs and trauma-informed care, analyse the impact of sociological factors on clients, and facilitate workplace debriefing and support processes. Depending on the elective subjects you choose, you may also learn to coordinate complex case requirements, assess co-existing needs, and identify and respond to children and young people at risk.

    This course provides you with job-ready skills and advanced knowledge to work effectively as a caseworker or manager, welfare worker, team leader or domestic violence officer in the community.

    **This qualification is superseded. You can still enrol in this course, and you will be contacted if you need to transition into the next version when it is available**

    Outcomes

    What you'll gain

    Learn new skills

    Through theory and practical course work, you will learn to:

    • Develop, facilitate and review all aspects of case management
    • Provide case management supervision
    • Develop workplace communication strategies
    • Undertake case management in a child protection framework
    • Develop social housing enterprise opportunities
    • Provide systems advocacy services
    • Assess the needs of clients with alcohol and other drug issues

    Gain practical experience

    TAFE NSW is known for delivering training with a focus on developing your practical abilities. Build your skills and develop your specialisation to:

    • Plan service delivery and implementation
    • Build caring and supportive relationships with clients
    • Work within a case management framework
    • Contribute to policies and procedures
    • Engage in interventions
    • Work with children and young people
    • Identify and prioritise client goals
    • Refer on to other services

    Develop your professional confidence

    Stand out in a global job market by developing a range of key soft skills that give you the confidence to work in a range of community service settings:

    • Ability to work independently and in a team
    • Ability to work with people from diverse backgrounds and experiences
    • Resilience
    • Patience and empathy
    • Effective communication and interpersonal
    • Organisational and time management skills
    • Leadership and mentoring

    Global industry demand

    Investment in the global care economy is forecast to double, which could lead to a total of 475 million jobs by 2030 in areas such as:

    • Mental health
    • Education
    • Rehabilitation
    • Disaster relief
    • Medical support
    • Ageing support

    Key soft skills for workers in this sector include interpersonal skills, communication, leadership and adaptability.

    Suitability

    International entry requirements

    At TAFE NSW each course has entry requirements. These help us to make sure that your course choice is right for you and help determine your suitability for a course. We want you to be confident in your decision and successful in your studies.

    Fees and locations

    Starting dates, course fees and locations

    As an international student, you can choose from a range of different courses, offered at various locations. Experience vibrant spaces, libraries, cafes and gyms, as well as places to make friends and socialise with other students.

    Additional costs

    Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from $300 - $1,000 AUD per course.

    Structure and units

    What you will study

    At the start of your course, you will receive your timetable. You will need to study all core units and a range of additional units.


    Packaging Rules: Total number of units = 16 8 core units 8 elective units, consisting of at least 6 units from the electives listed below up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation. Packaging for each specialisation: at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management) at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing) all Group C electives must be selected for award of the Diploma of Community Services (Statutory & forensic child, youth & family welfare) All electives chosen must contribute to a valid, industry-supported vocational outcome. Core Units:
    CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity CHCLEG003 Manage legal and ethical compliance CHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS004 Manage work health and safety

    Core units are the required units that you must complete.

    Pathways

    Continue your studies

    At TAFE NSW, you can develop your skills or build your expertise by studying a single course. You can also continue your studies with one of the following pathway options:


    Vocational study pathway

    Enrol in a range of TAFE NSW courses designed to help you kick-start your career and education goals. You can apply for a Student Visa that will cover the duration of your study.


    TAFE NSW degree pathway

    From certificates to diplomas, to a TAFE NSW degree, continue your studies with us to help build your success. You can apply for a Student Visa that will cover the duration of your study.


    TAFE NSW - university partnership pathways

    TAFE NSW has partnerships with a number of Australian universities. These universities offer guaranteed entry and credit transfer to eligible students. How much credit you are eligible for varies depending on the course and university you choose. You can apply for a Student Visa that will cover the duration of your study.


    Other university pathways

    You may gain entry to another university using your TAFE NSW qualifications. Acceptance and the amount of credit transfer may vary depending on the university and course studies. Check your credit eligibility.


    Keep learning with TAFE NSW

    Whatever your career ambitions, we will help you get there with a range of courses to develop your skills, build your knowledge and prepare you for work.

    TAFE NSW is here to create exceptional learner experiences and provide quality, personalised services to make sure you achieve your goals.

    Explore your study options across a range of disciplines and talk to your TAFE NSW Education Agent or contact us.

    You are able to package two or more TAFE NSW courses together. This means you can plan your studies to achieve your career goals. When you apply for a TAFE NSW vocational pathway, you can apply for a Student Visa that will cover the duration of your study.


    Services

    Campus facilities and support services

    TAFE NSW offers you a range of on campus study environments you will have access to industry specific computer rooms, study and presentation areas as well as general student facilities to enhance your learning and student experience.

    Student facilities, amenities and support services include:

    • TAFE NSW Disability Support Service
    • TAFE NSW Language, Literacy and Numeracy (LLN) support
    • TAFE NSW Careers, Counselling and Pathways Service
    • Studiosity - online access to a tutor

    We're here to help

    If you have more questions about your course choice or study plans contact us today.

    Contact TAFE NSW International